Return Policy

We want you to be completely satisfied with your purchase from LuxTechnologies. If you are not satisfied for any reason, we offer a straightforward return policy.

Return Eligibility:

• Returns are accepted within 14 days from the date of delivery.
• Products must be unused, undamaged, and in perfect condition with all original packaging.

Return Process:

1. Contact our customer service team to initiate the return process.
2. Provide your order number and reason for the return.
3. Once your return request is approved, we will provide you with a return authorization and instructions for shipping the item back to us.

Refund or Exchange:

• Upon receiving and inspecting the returned item, we will process a refund or exchange as per your preference.
• Refunds will be issued to the original payment method used for the purchase.

Non-eligible Items:

• Items may not be eligible for return unless they are defective or damaged upon receipt.

Additional Information:

• Shipping and handling charges are non-refundable, unless the return is due to our error.
• LuxTechnologies reserves the right to refuse returns that do not meet the above criteria.

For further assistance or inquiries regarding our return policy, please contact us.